Frequently Asked Questions
A. From receipt of written confirmation and deposit, orders can usually be completed within a 3 week turnaround
A. Cheque, cash or bank transfer. I do not accept credit cards
A. If fabric has not been cut, it can be returned but there will be a 25% handling fee. Once fabric has been cut, the order can still be cancelled however payment of fabric will still be due. If fabric has been made up into the final product ie. A blind, the full balance will be due.
A. I will work with you to create a finished product that you are happy with. This might be an additional trim on a blind or an alteration in the heading style. There will be a charge for the extra work involved.
A. As long as required or until I need them (whichever is the sooner)
A. Generally within a 100 mile radius although this does depend on the value of the project.
A. YES. You will only ever deal with me as sole proprietor however if you elect to use Jane Greer Interiors to install tracks etc. I will arrange for my fitter to visit your home but he will receive instructions and payment from me.
A. I offer a 2 year guarantee on all tracking and soft furnishings.
A. Yes however you are responsible for checking your fabric for any faults in the weaving or printing process before delivery to the workroom
A. Yes